Salesforce Omnistudio Developer Exam Guide

Salesforce Omnistudio Developer Exam and Program Overview

The Salesforce Omnistudio Developer Exam and Program provide a comprehensive assessment and training opportunity for individuals aiming to demonstrate their proficiency in developing cloud applications using Omnistudio's declarative development tools. This program is designed to validate candidates' knowledge, skills, and experience in utilizing tools such as FlexCards, OmniScripts, Integration Procedures, DataRaptors, Expression Sets and Decision Matrices, and Industry Consoles to design and configure powerful applications within the Salesforce ecosystem.

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The Omnistudio Developer Exam consists of a series of assessments that evaluate candidates' understanding of declarative development concepts, the capabilities of Omnistudio tools, and their ability to apply these tools to real-world scenarios. The exam covers a wide range of topics, including application design, configuration, customization, and optimization. By successfully completing the exam, candidates can earn the Omnistudio Developer certification, which serves as a testament to their expertise in leveraging Omnistudio's declarative development tools to build robust and efficient cloud applications.

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To prepare for the exam, Salesforce offers training resources and documentation that cover the key concepts and functionalities of Omnistudio. These resources include online courses, Trailhead modules, and reference materials that provide comprehensive guidance on using Omnistudio tools effectively. By combining hands-on experience, training course completion, self-study, and practical application of the tools, candidates can enhance their chances of success in the exam and gain a deeper understanding of how to leverage Omnistudio to develop innovative cloud applications.

Who is it for

The Salesforce Certified OmniStudio Developer credential is designed for individuals who have a keen interest in showcasing their knowledge and skills in configuring applications using the powerful OmniStudio tools. This certification is ideal for candidates who have at least one year of developer experience and three to six months of hands-on experience in designing, implementing, and deploying solutions using OmniStudio tools.

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The certification is suitable for professionals in various roles, including Salesforce Platform Developers, Salesforce App Builders, Solution Architects, Technical Architects, UI Developers, and anyone involved in building cloud applications within the Salesforce ecosystem. Candidates with experience in these roles are well-positioned to leverage their existing skills and expand their capabilities by mastering the OmniStudio tools.

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To earn the Salesforce Certified OmniStudio Developer certification, candidates should possess the ability to translate defined business requirements into declarative technical solutions. They should be adept at configuring business processes using the OmniStudio tool set, incorporating conditional navigation, and effectively reading and writing data to and from Salesforce and external data sources using JSON and REST Services. Additionally, candidates should have a solid understanding of interactive web application concepts, including HTML, JavaScript, and CSS.

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By obtaining the Salesforce Certified OmniStudio Developer certification, professionals can demonstrate their expertise in configuring applications using OmniStudio tools, opening doors to new career opportunities and showcasing their ability to deliver efficient and innovative solutions within the Salesforce ecosystem.

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Key capabilities expected from the candidate include: 

1. Proficiency in Salesforce Development Lifecycle: The candidate should be familiar with the entire development lifecycle, from development to testing, and possess knowledge of the available environments. They should understand the processes involved in migrating components and configurations using tools like IDX.

2. OmniStudio Configuration Skills: The candidate should be capable of leveraging OmniStudio tools to build business processes using out-of-the-box configuration. They should be able to effectively use pre-configured script elements from the Industry Process Library (IPL) and customize business processes as per specific requirements.

3. Testing and Debugging Expertise: The candidate should possess the ability to create test data to validate component functionality and behavior. They should be proficient in using debugging tools within OmniStudio to troubleshoot problems and ensure smooth application performance.

4. Declarative vs. Programmatic Understanding: The candidate should have a clear understanding of when to use declarative methods (configuration-based) versus programmatic methods (custom code development). They should be able to make informed decisions on choosing the most appropriate approach based on the requirements.

5. Web Application Concepts: The candidate should be familiar with the concepts of building interactive web applications using HTML, JavaScript, and CSS. This knowledge will enable them to create engaging user experiences within the OmniStudio environment.

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It's important to note that the OmniStudio Developer candidate is not expected to perform browser-based console log debugging, have experience with LWC, APEX, or Angular development, perform performance and scalability tuning, integrate OmniStudio components with other industry products, handle installation or post-installation configuration, or administer or build industry-specific entities such as products, prices, or rules.

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Purpose of this Exam Guide

The purpose of this Exam Guide for the Salesforce OmniStudio Developer exam is to assist candidates in assessing their readiness to successfully complete the certification. The guide serves as a valuable resource by providing essential information about the target audience for the exam, recommended training materials, and documentation. Additionally, it includes a comprehensive list of exam objectives, all with the ultimate goal of helping candidates achieve a passing score.

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By offering insights into the certification process, the Exam Guide aims to provide candidates with a clear understanding of what is expected of them during the exam. It helps individuals gauge their preparedness and identify areas where additional study or training may be needed. The guide emphasizes the importance of a well-rounded approach to exam preparation, which includes a combination of on-the-job experience, attending relevant courses, and engaging in self-study.

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Salesforce highly recommends following the guidance provided in the Exam Guide to increase the likelihood of success. By utilizing the resources and information outlined in the guide, candidates can better focus their efforts, optimize their study strategies, and enhance their chances of achieving a favorable outcome in the Salesforce OmniStudio Developer exam.

About the Exam

This section provides you with important details about the exam that will help you prepare effectively. The Salesforce OmniStudio Developer exam consists of the following key features:

• Content: The exam includes a total of 60 multiple-choice and multiple-select questions, along with up to 5 unscored questions. These questions are designed to assess your knowledge and skills in configuring applications using OmniStudio tools.

• Time Allotted: You will have a total of 105 minutes to complete the exam. It is essential to manage your time effectively to ensure you can thoroughly review and respond to all the questions within the given timeframe.

• Passing Score: To successfully pass the exam and earn the Salesforce OmniStudio Developer certification, you need to achieve a minimum passing score of 67%. This score reflects your ability to demonstrate proficiency in the concepts and skills covered in the exam.

• Registration Fee: There is a registration fee of USD 200, plus applicable taxes as required per local law, for the exam. This fee covers the administrative costs associated with the exam registration process.

• Retake Fee: In the event that you do not achieve a passing score on your first attempt, a retake fee of USD 100, plus applicable taxes, will be applicable for subsequent attempts. It is important to thoroughly prepare for the exam to minimize the need for retakes.

• Delivery Options: The exam can be taken either at a designated testing center with proctor supervision or in an online proctored environment. Both options provide a secure and reliable testing experience.

• References: During the exam, you are not permitted to reference any hard-copy or online materials.

• Prerequisite: There are no specific prerequisites for taking the Salesforce OmniStudio Developer exam.

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As you prepare for the Salesforce OmniStudio Developer exam, be sure to familiarize yourself with these important details. Understanding the exam format, time constraints, passing score, fees, and delivery options will contribute to a smoother and more successful exam experience.

Recommended Training and References

To successfully navigate the Salesforce OmniStudio Developer exam, it is essential to have a clear understanding of the exam objectives and the key areas of knowledge and skills that will be assessed. This exam serves as a validation of your ability to design and configure applications using OmniStudio declarative development tools. In this section, we will provide an overview of the exam outline, highlighting the key capabilities and concepts you need to master.

1. Preparation Trailmix: Salesforce recommends following a specific Trailmix designed to prepare you for the exam. The Trailmix includes a curated set of Trailhead modules, projects, and hands-on exercises that cover the key topics and skills required for the exam.

2. OmniStudio Documentation: Salesforce provides comprehensive documentation on OmniStudio, including user guides, implementation guides, and release notes. This documentation covers various aspects of configuring applications using OmniStudio tools, such as FlexCards, OmniScripts, Integration Procedures, DataRaptors, Expression Sets, Decision Matrices, and Industry Consoles. Familiarizing yourself with this documentation will help you gain a deeper understanding of the concepts and functionalities of OmniStudio.

3. OmniStudio for Vlocity Documentation: If you are working with the OmniStudio tools specifically in the context of Vlocity applications, Salesforce recommends referring to the OmniStudio for Vlocity documentation. This documentation provides specific guidance and best practices for configuring Vlocity applications using OmniStudio.

4. Trailhead: Salesforce's Trailhead platform offers a variety of modules and trails that cover different aspects of Salesforce development and administration. To enhance your knowledge and skills in OmniStudio development, you can explore relevant Trailhead trails that focus on topics such as FlexCards, OmniScripts, and other OmniStudio tools. These interactive and self-paced learning resources provide hands-on practice and can significantly contribute to your exam preparation.

5. Trailhead Academy: Trailhead Academy offers expert-led courses that provide in-depth training on various Salesforce topics. To further develop your Salesforce skill set, you can consider enrolling in the "Build Guided Experiences with OmniStudio Tools (OMS435)" course. This course is specifically recommended for the OmniStudio Developer exam and covers the essential concepts and techniques required to design and configure applications using OmniStudio tools.

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By leveraging these recommended training and reference materials, including the Preparation Trailmix, OmniStudio and OmniStudio for Vlocity documentation, relevant Trailhead trails, and the "Build Guided Experiences with OmniStudio Tools" course, you can enhance your knowledge and skills in OmniStudio development and effectively prepare for the Salesforce OmniStudio Developer exam.

Exam Outline

The Salesforce OmniStudio Developer exam evaluates a candidate's knowledge and skills in various objectives related to developing applications using OmniStudio tools. Candidates are expected to have hands-on experience in developing with OmniStudio tools and demonstrate proficiency in the following features/functions:

FlexCards (15%)

• Determine appropriate card style, data sources, fields, and actions based on given requirements.

• Apply concepts for building the JSON data structure that supports the FlexCards framework.

• Match functional requirements to the functionality provided by the FlexCards framework.

OmniScripts (20%)

• Compare and contrast various elements and their configuration to meet requirements in a given use case.

• Demonstrate understanding of the JSON data structure supporting OmniScripts.

• Select the appropriate OmniScript elements and common properties to fulfill functional requirements.

Integration Procedures (17%)

• Compare and contrast various elements and their configuration to meet requirements in a given use case.

• Select the Integration Procedure elements and common properties to meet functional requirements.

Data Raptors (20%)

• Identify the appropriate DataRaptor to fulfill a specific requirement.

• Determine the necessary DataRaptor Extract functionality in a given use case.

• Determine the required DataRaptor Load functionality in a given use case.

• Determine the necessary DataRaptor Transform functionality in a given use case.

• Determine the required DataRaptor Turbo Extract functionality in a given use case.

Expression Sets & Decision Matrices (8%)

• Demonstrate an understanding of the mechanics of a Decision Matrix.

• Demonstrate an understanding of the mechanics of an Expression Set.

Integrated Troubleshooting and Deployment (20%)

• Identify the cause of errors in OmniStudio tools based on given scenarios.

• Determine the location of breakdowns in the data flow when presented with customer issues.

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By covering these objectives, candidates can showcase their knowledge and skills required to excel in the Salesforce OmniStudio Developer exam.