Salesforce Industries CPQ Developer Exam Guide

The Salesforce Industries CPQ Developer Exam is a certification program designed for individuals who specialize in developing configure, price, quote (CPQ) applications for the Salesforce Communications, Media, and Energy & Utilities Clouds. This program validates the knowledge and skills required to build products, promotions, pricing, and rules within the order and quoting processes specific to these industries.

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The CPQ Developer Exam offers professionals in the Communications, Media, and Energy & Utilities sectors the opportunity to demonstrate their expertise in developing tailored CPQ solutions using Salesforce. This credential is ideal for developers who work with Salesforce and have a deep understanding of the unique requirements and challenges faced by these industries.

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To earn the Salesforce Industries CPQ Developer certification, candidates must showcase their proficiency in developing CPQ applications within the Salesforce ecosystem. This includes knowledge of product configuration, pricing rules, discounting, quoting processes, and integration with other Salesforce products. By passing the exam, individuals can showcase their ability to design and implement CPQ solutions that meet the specific needs of the Communications, Media, and Energy & Utilities Clouds.

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The Salesforce Industries CPQ Developer program provides a recognized validation of skills and expertise in developing CPQ applications for specific industries. This certification is highly beneficial for professionals seeking to enhance their career opportunities and demonstrate their ability to deliver effective CPQ solutions within the Salesforce ecosystem.

 

Who is it for

The Salesforce Industries CPQ Developer credential is designed for individuals who have experience developing configure, price, quote applications for the Salesforce Communications, Media, and Energy & Utilities Clouds. This certification is intended for developers who specialize in building products, promotions, pricing, and rules within the order and quoting processes of these specific industries.

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The target audience for the Salesforce Industries CPQ Developer credential includes developers who work with Salesforce in the Communications, Media, and Energy & Utilities sectors. These individuals are responsible for designing and implementing CPQ solutions tailored to the unique requirements of these industries.

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Typical job roles that align with the Salesforce Industries CPQ Developer credential are as follows:

• CPQ Developer

• Salesforce Developer

• Sales Operations Analyst

• Solutions Architect

• Pricing Analyst

• Business Systems Analyst

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To earn this credential, candidates are expected to have experience and expertise in developing CPQ applications within the Salesforce ecosystem, with a focus on the Communications, Media, and Energy & Utilities Clouds.

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Key capabilities expected from the candidate include:

1. Knowledge of Industries CPQ: The candidate should have a deep understanding of Industries CPQ entities, their capabilities, and how they are used to configure products, promotions, pricing, and rules. They should be familiar with the cart functionality and its capabilities, as well as basic opportunity, quoting, multi-site quoting, and ordering processes within Industries CPQ.

2. Product and Promotion Configuration: The candidate should be able to build products and promotions using attributes, cardinality, and the object type hierarchy and inheritance. They should have the expertise to troubleshoot pricing and the pricing plan, as well as configure context rules and advanced rules to meet specific business requirements.

3. Familiarity with Industries CPQ Interfaces and API: The candidate should be familiar with Industries CPQ interfaces and implementations, as well as the basic usage of Industries CPQ API methods. They should understand when and how to use these methods effectively to integrate CPQ with other systems or applications.

4. Catalog Data Migration: The candidate should have a basic understanding of how to migrate catalog data and metadata from one Salesforce org to another. This includes knowledge of catalog mastery strategy and the ability to manage and transfer data between different environments.

5. Cache Management and Job Execution: The candidate should know when to run Industries CPQ jobs for cache management and testing purposes. They should understand the importance of job execution in maintaining data integrity and performance within the CPQ system.

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It is important to note that while the candidate is expected to have a strong grasp of Industries CPQ and its implementation, they are not required to possess advanced technical skills such as Apex coding, LWC template customization, or complex integration architecture.

 

Purpose of this Exam Guide

The purpose of this Exam Guide is to assist candidates in evaluating their readiness to successfully complete the Salesforce Industries CPQ Developer exam. It serves as a comprehensive resource that provides valuable information about the target audience for the certification exam, recommended training materials and documentation, as well as a complete list of exam objectives. The ultimate goal of this guide is to support candidates in achieving a passing score on the exam.

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By providing insights into the exam's content and structure, the guide helps candidates understand what to expect and how to prepare effectively. It outlines the knowledge and skills that will be assessed in the exam, allowing candidates to assess their strengths and areas for improvement. Additionally, the guide emphasizes the importance of a well-rounded approach to exam preparation, which includes on-the-job experience, attending relevant courses, and engaging in self-study.

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Salesforce highly recommends that candidates leverage this Exam Guide as a roadmap for their exam preparation journey. By following the guidance provided and utilizing the recommended resources, candidates can increase their chances of success and confidently approach the Industries CPQ Developer exam.

 

About the Exam

The Salesforce Industries CPQ Developer exam is a comprehensive assessment designed to evaluate the knowledge and skills of candidates in building configure, price, quote solutions using Industries CPQ. The exam consists of the following key features:

• Content: The exam consists of 60 multiple-choice and multiple-select questions, along with up to 5 unscored questions. These questions are designed to assess the candidate's understanding of Industries CPQ and their ability to apply it in real-world scenarios.

• Time Allotted: Candidates are given 105 minutes to complete the exam. It is important to manage time effectively to ensure that all questions are thoroughly reviewed and answered within the allocated timeframe.

• Passing Score: To pass the exam and earn the Salesforce Industries CPQ Developer certification, candidates must achieve a minimum passing score of 63%. This score reflects the candidate's proficiency in the key concepts and tasks related to Industries CPQ.

• Registration Fee: There is a registration fee of USD 200, plus applicable taxes as required by local law, to take the exam. This fee covers the administrative costs associated with the exam registration process.

• Retake Fee: In case a candidate does not achieve a passing score on their first attempt, a retake fee of USD 100, plus applicable taxes as required per local law, will be applicable for subsequent attempts.

• Delivery Options: The exam can be taken in either a proctored exam delivered onsite at a designated testing center or in an online proctored environment. Both options ensure a secure and reliable testing experience.

• References: During the exam, candidates are not allowed to reference any hard-copy or online materials. The exam is designed to assess the candidate's knowledge and skills without external resources.

• Prerequisite: There are no specific prerequisites for taking the Salesforce Industries CPQ Developer exam. Candidates can directly register and attempt the exam.

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By understanding the key features of the exam, candidates can adequately prepare themselves for the Industries CPQ Developer certification and approach the exam with confidence.

 

Recommended Training and References

To effectively prepare for the Salesforce Industries CPQ Developer exam, a combination of hands-on experience, training courses, Trailhead trails, and self-study is recommended. The following training and references are suggested to enhance your knowledge and skills in the relevant areas:

1. Hands-on Experience: Gain practical experience in building configure, price, quote solutions using Industries CPQ. This on-the-job experience will provide you with valuable insights and familiarity with the platform.

2. Training Courses: Complete the recommended training courses to deepen your understanding of Industries CPQ. The course "Build CPQ Solutions for Industries (IPQ 435)" is specifically recommended to enhance your skills in developing solutions using Industries CPQ.

3. Trailhead Trails: Utilize the Trailhead platform, which offers interactive and guided learning paths, to further enhance your knowledge. The "Industries CPQ Foundation" and "Industries CPQ System Administration" trails are particularly relevant for this exam.

4. Self-Study: Dedicate time to self-study in the areas outlined in the Exam Outline section of the exam guide. This involves independently researching and studying the concepts, functionalities, and best practices related to Industries CPQ.

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For additional resources and expert-led courses, you can visit Trailhead Academy, which offers a variety of courses to further develop your Salesforce skill set.

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By combining these recommended training options and self-study, you will be well-prepared to tackle the Industries CPQ Developer exam and demonstrate your proficiency in building configure, price, quote solutions using Industries CPQ.

 

Exam Outline

The Salesforce Industries CPQ Developer exam evaluates a candidate's knowledge and skills in building configure, price, quote solutions using Industries CPQ. The exam consists of the following objectives, each with its respective weighting and the key capabilities expected from the candidate:

Products (20%)

• Identify the concepts required to configure products and product bundles.

• Understand the configuration of object type hierarchies for products.

• Configure attributes to define product characteristics.

• Comprehend the implications of different product configurations.

Promotions and Discounts (7%)

• Configure promotions to offer special deals or incentives.

• Set up discounts for specific products or customer segments.

• Determine appropriate scenarios for applying promotions and/or discounts.

• Utilize formula fields and roll-up summary fields for advanced calculations.

Pricing (17%)

• Build pricing structures based on product attributes and rules.

• Configure attribute-based pricing for dynamic pricing scenarios.

• Adjust pricing based on various factors such as quantity or customer type.

• Determine the appropriate types of pricing and when to use them.

• Create cost and margin calculations for accurate pricing analysis.

Rules (12%)

• Build context rules to enforce specific conditions or constraints.

• Develop advanced rules to handle complex pricing or product configurations.

• Construct product configuration procedures for guided selling.

• Determine the appropriate type of rule to use based on requirements.

APIs (12%)

• Identify the scenarios where cart-based APIs or digital commerce APIs are required.

• Differentiate between cart-based APIs methods, parameters, and their usage.

• Differentiate between digital commerce APIs methods, parameters, and their usage.

• Build sales catalogs using APIs for seamless integration.

Ordering and Quoting (12%)

• Describe the user experience of the cart during the ordering and quoting processes.

• Configure multi-site quoting to handle orders across different locations.

• Create basic configurations for ordering and quoting to streamline the process.

• Understand asset-based ordering (ABO) and its application in CPQ solutions.

Troubleshooting (20%)

• Troubleshoot issues related to products, pricing, promotions, and discounts.

• Identify and resolve problems with API parameters, responses, and requests.

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The Salesforce Industries CPQ Developer exam evaluates a candidate's knowledge and practical skills in various areas necessary for building effective configure, price, quote solutions using Industries CPQ. Mastering the exam objectives will demonstrate proficiency in developing CPQ solutions tailored to the specific needs of Salesforce Communications, Media, and Energy & Utilities Clouds.