Salesforce B2C Commerce Developer Exam Guide

Salesforce B2C Commerce Developer Exam and Program Overview

The Salesforce B2C Commerce Developer Exam is a certification program designed to validate the knowledge and skills of individuals who develop solutions using Salesforce B2C Commerce Digital. This program is targeted towards Salesforce customers, partners, and employees who want to showcase their expertise in utilizing B2C Commerce to build eCommerce solutions. By earning this credential, developers demonstrate their proficiency in implementing and customizing B2C Commerce features to meet the unique requirements of eCommerce projects.

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The exam focuses on various key areas of B2C Commerce development, including Storefront Reference Architecture (SFRA), JavaScript controllers, ISML templates, Content Slots, Forms Framework, B2C Commerce APIs, Open Commerce API (OCAPI), integration with third-party systems, scalability, and troubleshooting. Successful candidates are expected to have hands-on experience in developing eCommerce solutions using B2C Commerce tools and frameworks.

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The Salesforce B2C Commerce Developer Exam and Program provide individuals with the opportunity to gain recognition for their expertise in developing eCommerce solutions using B2C Commerce. By earning this certification, individuals can enhance their professional credibility, expand their career opportunities, and demonstrate their ability to effectively leverage the features and capabilities of B2C Commerce. The program is open to Salesforce customers, partners, and employees who have the necessary experience and skills in B2C Commerce development, making it a valuable asset for anyone involved in implementing and enhancing eCommerce solutions using Salesforce B2C Commerce Digital.

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Who is it for

The Salesforce B2C Commerce Developer credential is designed for individuals who have experience as developers for Salesforce B2C Commerce Digital. This credential is targeted toward Salesforce customers, partners, and employees who want to demonstrate their knowledge and skills in using B2C Commerce to develop an eCommerce solution. It is ideal for individuals involved in implementing and enhancing Salesforce B2C Commerce, including:

1. Salesforce customers: Customers who utilize Salesforce B2C Commerce as their eCommerce platform and want to validate their development expertise in leveraging its features and capabilities.

2. Partners: Salesforce partners who specialize in eCommerce and provide B2C Commerce development services to clients. This credential helps partners showcase their proficiency in B2C Commerce and enhance their credibility as trusted implementation and development partners.

3. Employees: Salesforce employees who work on B2C Commerce projects and seek recognition for their skills and expertise in developing eCommerce solutions using B2C Commerce.

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This credential serves as a validation of a developer's ability to utilize various B2C Commerce tools, frameworks, and APIs to build and customize eCommerce sites. It covers a wide range of development aspects, including Storefront Reference Architecture (SFRA), JavaScript controllers, ISML templates, Content Slots, Forms Framework, B2C Commerce APIs, Open Commerce API (OCAPI), integration with third-party systems, scalability, and troubleshooting.

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Key capabilities expected from the candidate include:

1. Proficient understanding of B2C Commerce Architecture: The candidate should have a solid understanding of the architecture of B2C Commerce, including how various elements of a B2C Commerce site interact with each other. This includes knowledge of storefront catalogs, master catalogs, categories, inventory, promotions, products, price books, cart, and checkout processes.

2. Knowledge of Storefront Reference Architecture (SFRA): The candidate should be familiar with SFRA and its components, such as structure, page types, page generation, search, cart/checkout, templates, and CSS. They should understand how updates to SFRA or B2C Commerce can impact these components and be able to code according to SFRA best practices.

3. Ability to Design and Build E-commerce Sites: The candidate should be able to design, discover, and build e-commerce sites using Salesforce B2C Commerce. They should have experience installing SFRA sample sites, determining when to use custom coding or provided functionality, and utilizing an Integrated Development Environment (IDE) for site code management.

4. Proficiency in Open Commerce API (OCAPI): The candidate should have knowledge of REST-based APIs and how to leverage the Open Commerce API (OCAPI) in B2C Commerce. This includes understanding resources, URLs, methods, and hooks provided by OCAPI for integrating with external systems.

5. Strong Coding and Scripting Skills: The candidate should possess coding and scripting skills, including the ability to write B2C Commerce script files for implementing business logic, creating code using ISML templates, and utilizing B2C Commerce best practices for troubleshooting and optimizing site performance.

6. Experience with Data Management and Job Creation: The candidate should have knowledge of creating and managing jobs using B2C Commerce best practices for data import/export. This includes working with catalog, orders, inventory, system objects, and performing operations such as merge, delete, update, or replace.

7. Familiarity with Development Tools: The candidate should be familiar with development tools such as Node and Git, which are commonly used in B2C Commerce development workflows.

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These key capabilities are essential for a Salesforce Certified B2C Commerce Developer candidate to demonstrate their proficiency in developing and managing e-commerce solutions using Salesforce B2C Commerce.

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Purpose of this Exam Guide

The purpose of this Exam Guide for the Salesforce B2C Commerce Developer exam is to assist candidates in evaluating their readiness to successfully pass the certification exam. It serves as a comprehensive resource that provides valuable information and guidance to candidates preparing for the exam.

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The Exam Guide outlines the target audience for the certification exam, which in this case is individuals aspiring to become Salesforce B2C Commerce Developers. It clarifies that the exam is designed to assess the knowledge and skills required for this role, making it a valuable credential for those involved in developing eCommerce solutions using Salesforce B2C Commerce.

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Furthermore, the Exam Guide offers recommendations for the training and documentation that candidates should review and study as part of their exam preparation. It emphasizes the importance of a combination of on-the-job experience and self-study to enhance the chances of achieving a passing score.

About the Exam

This section provides you with important details about the exam that will help you prepare effectively. The Salesforce B2C Commerce Developer exam encompasses the following key features:

• Content: The exam consists of 60 multiple-choice questions, which are used to assess your knowledge and skills in B2C Commerce development. Additionally, there may be up to 5 non-scored questions included for research purposes. These non-scored questions do not contribute to your final score.

• Time Allotted: You will have a total of 105 minutes to complete the exam. It is crucial to manage your time wisely to ensure you can thoroughly read and respond to all the questions within the given timeframe.

• Passing Score: To pass the exam and obtain the certification, you need to achieve a minimum passing score of 65%. This passing score reflects your proficiency in the various concepts and competencies related to B2C Commerce development.

• Registration Fee: There is a registration fee of USD 200 associated with the exam. This fee covers the administrative costs involved in the exam registration process.

• Delivery Options: You have two options for taking the exam. The first option is to take the exam in a proctored environment at a designated testing center. The second option is to take the exam remotely in an online proctored environment. Both options ensure a secure and reliable testing experience.

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It is important to note that during the exam, you are not allowed to reference any hard-copy or online materials. The exam is designed to evaluate your own knowledge and skills without external references.

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Recommended Training and References

To prepare for the Salesforce B2C Commerce Developer exam, Salesforce recommends a combination of hands-on experience, training courses, Trailhead trails, and self-study. These resources will help you develop the necessary skills and knowledge required to pass the exam. For training courses, Salesforce suggests the following options:

1. B2C Commerce Developer with SFRA (CCD102): This course focuses on developing with Storefront Reference Architecture (SFRA) and covers topics such as cartridge development, JavaScript controllers, ISML templates, and more.

2. B2C Commerce Merchant (CCM101): This course is designed for individuals involved in managing a B2C Commerce implementation and covers topics like site development, data and site import/export, and global preferences.

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In addition to training courses, Salesforce provides self-study resources through Trailhead. The following Trailhead trails and modules are recommended for the B2C Commerce Developer exam:

1. Introduction to Business Manager Trail: This trail introduces you to Salesforce B2C Commerce Business Manager and covers its key features and functionality.

2. Salesforce B2C Commerce for Developers Module: This module provides an overview of B2C Commerce development and covers topics like the architecture, tools, resources, and cartridges.

3. Salesforce B2C Commerce Launch Readiness Module: This module helps you understand the steps and considerations for launching a B2C Commerce site successfully.

4. Develop for Salesforce B2C Commerce Trail: This trail covers advanced development concepts for B2C Commerce and includes modules on topics like SFRA architecture, headless commerce, and more.

5. Salesforce B2C Commerce Import & Export Module: This module focuses on data import and export in B2C Commerce and covers topics like catalog, orders, inventory, and system objects.

6. Salesforce B2C Commerce Scheduled Jobs Module: This module explores the creation and management of scheduled jobs in B2C Commerce.

7. Salesforce B2C Commerce Page Designer for Developers Module: This module provides insights into using Page Designer to build and customize B2C Commerce storefronts.

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Lastly, you can refer to the Salesforce B2C Commerce documentation, which offers detailed information and guidance on various aspects of B2C Commerce development.

Exam Outline

The Salesforce B2C Commerce Developer exam evaluates the knowledge and skills of candidates in various areas related to Salesforce B2C Commerce development. Candidates should have hands-on experience with B2C Commerce and demonstrate expertise in the following topics:

B2C Commerce Setup (11%):

• Configure an Integrated Development Environment (IDE) to use WebDAV for deploying cartridges to the correct version directories.

• Import data using the Business Manager Import/Export modules in a sandbox instance.

• Add the correct sequence of cartridge names to the provided cartridge path in a storefront site's code.

• Use the Business Manager to add a new site to a sandbox environment and configure default currency and taxation type based on business requirements.

• Assign storefront data configurations to a recently created B2C site according to business requirements.

Work With a B2C Site (12%):

• Manage products, product search models, categorization, inventory, and pricebooks using the Business Manager task related to the product data model.

• Enable shoppers to complete storefront orders by configuring payment and shipping information using the Business Manager.

• Work with Content Assets, Page Designer, Content Slots, and Content Folders using the Business Manager for various configuration tasks.

Data Management Using Business Manager (24%):

• Modify site search preferences and settings to enable searching for specific terms or product attributes based on business requirements.

• Create and configure new search refinement and sorting definitions that can be used on the storefront.

• Configure logging categories and access logs in the Business Manager for debugging requirements or code.

• Extend the storefront to expose a new attribute on an existing system object type to meet business needs.

• Determine the need for a custom object and create/configure it as required for storing custom data.

• Use relevant tools to inspect code performance, identify and implement solutions (e.g., cache configuration, profilers) to address problems or performance issues.

• Configure OCAPI (Open Commerce API) permissions for Data and Shop APIs based on a given specification and sandbox instance.

• Recognize the applicability of service configurations to the development process.

Application Development (53%):

• Code ISML (Internet Store Markup Language) templates with functionality such as local include, remote include, components, and other ISML tags.

• Use debugging best practices and techniques to troubleshoot scripts and controllers and verify outcomes.

• Create and extend the functionality of a JavaScript controller that leverages models, decorators, factories, or helpers following API best practices, and renders templates or returns JSON responses.

• Develop page types and components using page types and components to allow marketers to build pages with the Page Designer tool for new marketing pages.

• Modify form appearance, add validation and Cross-Site Request Forgery (CSRF) protection, and use bindings to process fields to accept, validate, and persist information from storefront customers.

• Enhance templates, form definitions, static files, properties files, and persistent object attributes to ensure proper localization for displaying pages in the expected language.

• Write code to log non-sensitive data to custom log files with different log levels based on a logging task and existing configuration.

• Integrate, deploy, and use a service instance based on a given requirement.

• Extend functionality or capture an event using hook extension points for a given use case.

• Identify and modify code that violates documented best practices to conform to best practices, including performance and scalability considerations.

• Use OCAPI Shop and Data APIs to enable interoperability with an external system based on business requirements.

• Develop jobs and code job scripts to perform scheduled tasks as specified.

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By understanding and demonstrating proficiency in these areas, candidates can successfully pass the Salesforce B2C Commerce Developer exam and showcase their expertise in Salesforce B2C Commerce development.